Shipping & Delivery Policy
Last updated: 11 June 2026
Dakaar POS is a digital software product. Nothing physical ships. This page exists to comply with the requirement that every Indian e-commerce site declare its delivery terms.
1. Nature of the product
Dakaar POS is a downloadable Windows desktop application combined with a browser-based account portal at dakaarpos.com. There is no physical shipment, courier, or address-based delivery involved at any stage.
2. How "delivery" happens
- On signup, an account is created instantly. You can begin using the trial within seconds.
- On payment, a license key is generated and:
- Displayed on the subscription page immediately.
- Emailed to your registered email address within 1–2 minutes.
- The Windows installer is provided as a download link in the same email and on the subscription page.
3. Delivery timeline
- Trial activation: Immediate on account creation.
- License key after payment: Within 5 minutes of Razorpay's success callback (typically within seconds).
- Reinstall on a new PC: Within 10 minutes of OTP verification (the OTP itself is sent within 1–2 minutes of request).
If the email does not arrive, check your spam folder and write to support@dakaarpos.com. The license key is always available on your subscription page even if the email is delayed.
4. Charges
There are no shipping or delivery charges. The price you see on the pricing page is the only fee, plus GST as applicable.
5. International availability
The Service is sold and supported only in India. Payments are processed via Razorpay in INR. We do not currently accept payments in other currencies.
Operator details
Avatar Technologies
F7, Savitri Arcade, Konekarwada, Karwar - 581301, Karnataka, India
GSTIN: 29ENGPK5667E4ZI
Grievance Officer
In compliance with the Information Technology Rules, 2011 and the Consumer Protection (E-Commerce) Rules, 2020:
Varad Kamat — Grievance Officer
WhatsApp: +91 6360532369 (WhatsApp only)
Email: support@dakaarpos.com
We respond to grievances within 48 working hours. Acknowledgement is sent within 24 hours and resolution within 30 days as per applicable law.