Shipping & Delivery Policy

1. Nature of the product

Dakaar POS is a downloadable Windows desktop application combined with a browser-based account portal at dakaarpos.com. There is no physical shipment, courier, or address-based delivery involved at any stage.

2. How "delivery" happens

• On signup, an account is created instantly. You can begin using the trial within seconds.
• On payment, a license key is generated and:
  • Displayed on the subscription page immediately.
  • Emailed to your registered email address within 1–2 minutes.
• The Windows installer is provided as a download link in the same email and on the subscription page.

3. Delivery timeline

• Trial activation: Immediate on account creation.
• License key after payment: Within 5 minutes of Razorpay's success callback (typically within seconds).
• Reinstall on a new PC: Within 10 minutes of OTP verification (the OTP itself is sent within 1–2 minutes of request).

If the email does not arrive, check your spam folder and write to support@dakaarpos.com. The license key is always available on your subscription page even if the email is delayed.

4. Charges

There are no shipping or delivery charges. The price you see on the pricing page is the only fee, plus GST as applicable.

5. International availability

The Service is sold and supported only in India. Payments are processed via Razorpay in INR. We do not currently accept payments in other currencies.